Setting a Service Provider Configuration

You can customize configuration for specific device types managed at the Service Provider level using the following methods:

■

Using the Features button to apply extensively used features on specific phone models. For example, configure Automatic DST for Teams on C470HD phones.

■

Configuring individual parameters on specific phone models. For example, enable Android Debug Bridge (ADB) or SSH on Teams devices.

➢

To set a Service Provider configuration:

1.

Open the Service Provider Configuration page (Setup > Configuration > Service Provider Configuration).

2.

From the Select Service Provider drop-down, choose the relevant service provider.

3.

Click Actions & Features to perform global configuration for specific phone models.

●

Open the Features drop-down and then choose the relevant feature.

Feature	Description
DST for IGS/S4B	Day Light Savings for IGS/Skype for Business phones.
DST for Teams	Day Light Savings for Microsoft Teams.
Pin Lock	Personal Identification Number (PIN) to unlock your device.
CAP Profile	A CAP (Common Area Phone) profile.

●

Open the Actions drop-down and then choose the relevant action.

◆

Copy and save configuration to an external location.

◆

Upload configuration files (Uploading CSV Configuration Files).

4.

Click the Add Configuration Value button.

5.

Configure the parameters using the table below as reference.

Parameter	Description
Configuration Set	Defines a group of parameters associated with a specific device model. From the drop-down, select the configuration set of the device to update/change at the Service Provider level.
Configuration Key	Enter the key for the parameter you want to change, for example, display/language. You can optionally later edit | delete your entry in the screen section below this parameter.
Configuration Value	Enter the value for the parameter you want to change, for example, en-US.

6.

Under the ‘Service Provider Placeholders’ section, enter a ‘Filter’ to facilitate quickly locating an entry in the list, if necessary.

7.

Do one of the following:

●

Add a New Placeholder:

i.

Click the +Add New Placeholder button.

ii.

From the 'Name' drop-down, select the name of the new placeholder.

iii.

In the 'Value' field, enter the value of the new placeholder.

iv.

From the ‘Service Provider' dropdown, select a new Service Provider.

v.

Click Save; the new placeholder is added to the page.

●

Copy placeholder from another Service Provider configuration:

i.

Click the Copy Service Provider Placeholders From button.

ii.

From the drop-down, choose the relevant provider and then click OK.